With you every step of the way

Experience has shown us that relocation only succeeds when the people moving feel at home in their new country.

Which is why we place such emphasis on listening to individual expectations, and planning, and taking care of every step of the relocation process, personally.

It’s an approach that has led us to consider relocation holistically – and has enabled us to evolve a comprehensive service that looks after you every step of the way. We can assure you that whether we’re overseeing your packing or welcoming you to your new area, you will receive the best of attention from a local expert.

From your initial briefing to helping you settle in, here is a list of our services in detail:

Management of Furniture Packing and Shipping

Using independent specialist companies for international removals, UKRS will:

  • Organise and oversee the entire removal and shipping process;
  • Arrange the first appointment to view items for shipping;
  • Track the packing and movement of the furniture until it arrives and is unpacked at its destination;
  • Oversee the unpacking if required.
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Cultural Orientation

UKRS will:

  • Provide a programme of guidance on social culture to individuals, families or groups;
  • Ensure a welcoming approach giving in-depth understanding of all aspects of daily living in the UK enabling swift adaptation to life in a new country;
  • Cover class system, political overview, safety issues, transportation, education, communication, business and social etiquette.
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School Search

UKRS will:

  • Make appointments at International schools;
  • Give guidance on British private or state schools;
  • Make appointments for schools visits and interviews;
  • Accompanied school visits.
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Look-see Programme

This programme includes:

  • A pre-arrival telephone interview wherever the employee may be in the world;
  • An information pack of books, maps, and UKRS-produced guides;
  • After the initial meeting we will take the new arrival on an area tour of neighbourhoods that make sense for his or her particular requirements.

We will be able to answer questions about housing types, costs, neighbourhoods and expect to cover any and all related queries.

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Short Term Apartment Rental Programme

This programme includes:

  • Assessing short term rental needs;
  • Locating suitable short term apartments;
  • Making appointments for the client to view the apartments if required OR;
  • Choose an apartment on behalf of the client
  • Reviewing and signing the contract on behalf of the client or client company;
  • Overseeing the transfer of rental funds;
  • Arranging key hand-over;
  • Providing an initial food pack, if requested.
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Rental Home Search

This programme includes:

  • Accompanied viewing of selected rental properties which are within the employee’s budget and meet his requirements;

Once a property is chosen:

  • We negotiate the rent, seeking to obtain the lowest rental possible;
  • Agree the terms of the tenancy agreement;
  • Prepare the contract (we have an in house solicitor);
  • Shepherd the tenancy agreement through to completion as quickly as possible;
  • Engage an inventory clerk to conduct the inventory check-in;
  • Oversee the transfer of initial deposit and rental funds;
  • Arrange key handover;
  • Sort out answers to the myriad of questions which arise in any property transaction.
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Purchase Home Search

The BASIC Purchase Home Search programme will include:

  • Accompanied viewing of selected properties to purchase;
  • Negotiating the best purchase price with the vendor;
  • Assistance with arranging mortgage facilities, if required;
  • Providing a solicitor to arrange all conveyancing;
  • Arranging and liaising with a surveyor to provide a full property report;
  • Assistance with arranging mortgage facilities, if required;
  • Monitoring the transaction through to exchange and completion;
  • Setting up utilities;
  • Arranging handover of house keys on completion.
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Furniture Rental Management

UKRS will put into effect your furniture rental order whether it be for one month, one year or more. We will liaise with both the employee and the furniture rental supplier in order to provide the best possible furniture rental package.

We will arrange transfer of rental furniture back to the supplier when necessary.

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Premier Settling in Programme

This service is designed to assist the employee in whichever way is most appropriate to their own particular circumstances.

UKRS will:

  • Arrange transportation from airport to new home on arrival;
  • Deliver provisions pack for arrival;
  • Collect keys from agent and meet at the property on the move in day;
  • Attend the property to oversee installation of telephone or consignment delivery;
  • Accompany a walk-through at the property;
  • Accompany on a shopping trip to highlight differences in shopping in the UK;
  • Introduce the employee to Car Purchase/Leasing specialist to facilitate the acquisition of a vehicle where no UK credit history is yet established;
  • Arrange and obtain car parking permit;
  • Fast track National Insurance application;
  • Accompany the employee to local facilities including libraries, supermarkets, health clubs or crèches;
  • Assist with registration at the local GP surgery;
  • Arrange driving lessons;
  • Help with the transfer of utilities and telephone.
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Settling in Programme / Area Orientation

UKRS will:

  • Accompany the employee to local facilities including libraries, supermarkets, health clubs or crèches;
  • Assist with registration at the local GP surgery;
  • Attend the property to oversee installation of telephone or consignment delivery;
  • Arrange driving lessons;
  • Help with the transfer of utilities and telephone;
  • Be available to the employee to assist in any other way necessary with their successful settling-in.
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Renewal of Tenancy Agreement

UKRS will:

  • Contact the client company to check if they wish to renew or terminate tenancy;
  • Contact agent/landlord by due date;
  • Negotiate the rent increase;
  • Contact the occupant to ascertain if there are any current concerns with the property that need resolving;
  • Prepare an addendum to the current agreement for signature by both parties.
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Termination of Tenancy Agreement

UKRS will:

  • Notify the agent/landlord and give the appropriate notice in writing;
  • Write to the occupants of the property explaining the termination procedure;
  • Arrange dates, in consultation with an independent inventory clerk, for professional cleaning of the property and the final inventory check-out after the occupants have left;
  • Arrange for the closing of all utility accounts and final bills;
  • Negotiate with agent or landlord regarding any dilapidations and arrange for the return of the deposit to the client company.
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